Warranty
Warranty coverage depends on the product and the store or manufacturer:
- Some products include a manufacturer warranty — check the product description for details.
- Stores may offer their own warranty on certain items (e.g., electronics, appliances).
- Warranty claims must be filed with the store or manufacturer, not directly with ROOPB.
- Keep your order confirmation as proof of purchase for any warranty claim.
If a store refuses to honor a stated warranty, you may file a dispute with ROOPB (see below).