Exchanges

Exchanges (e.g., wrong size, different color) are handled at the store's discretion:

• Contact the store as soon as possible — ideally within 48 hours of delivery.
• The store may offer a direct exchange, store credit, or a return-and-repurchase option.
• Exchange availability depends on stock. If the desired item is unavailable, a refund or store credit may be offered instead.

ROOPB does not hold inventory and cannot directly process exchanges. All exchange requests must go through the store first.