Store-Specific Policies

Each merchant on ROOPB may set their own policies for:

• Return eligibility and time windows (e.g., 7 days, 14 days, or no returns).
• Exchange conditions (size swaps, color changes, etc.).
• Manufacturer warranty terms for applicable products.
• Restocking fees or return shipping costs.
• Non-returnable items (perishables, custom orders, hygiene products, etc.).

Store policies are displayed on the store's profile page in the ROOPB app. By placing an order, you agree to the store's stated return and warranty terms in addition to ROOPB's platform policies.